Frequently Asked Questions

For more information contact 705-474-0626 Customer Service or Ext. 2329 or Ext. 2335

Where is the Summer in the Park Festival located?

The Summer in the Park Festival is located at Thomson Park & Memorial Gardens Arena.  Thomson Park is located just behind Memorial Gardens Area.  Memorial Gardens Arena is location at 100 Chippewa Street West, North Bay Ontario P1B 6G2.

Do a need a ticket for both nights of the concerts?

YES! If you want to attend both nights of the concerts you’re required to purchase a ticket for each individual night. Currently only Friday August 3rd tickets will be available for purchase on Friday April 6th, 2018 starting at 9:00 am.

Tickets for Saturday August 4th concerts are not available yet.

Can I bring my pet?

Unfortunately, no. It’s much better for your pet to stay at home.
Service animals are, however, allowed on the festival grounds.

Is smoking allowed at the festival?

Summer in the Park is a non-smoking event. Patrons are asked to refrain from smoking at the festival for the duration of the event.

Is my Drone or GoPro welcome?

No unfortunately GoPro’s, Drones and other remote flying devices are not permitted on the festival grounds.

What time does the Box Office/Will Call open at Memorial Gardens Arena?

Battalion Box Office, 2nd Floor
Monday – Friday
8:30am – 4:00 pm:
Box Office, Main Floor
Friday 3:30 pm
Saturday 10:00 pm

What time do the doors open to the concert?*

Friday 5:00 pm
Saturday 5:00 pm
Sunday 7:00 pm for the Silent Dance Party

What should I bring?

Hat, jacket or sweater, sun screen and maybe rain gear for rainy weather...of course that's not going to happen!

There will be various types of food vendors on site with a variety of food/snacks and beverages for sale. Remember - alcohol will be served and can only be consumed within the confines of Memorial Gardens Arena.

Will the festival have a lost and found?

Any lost items will be brought to the Info Booth Tent located behind Memorial Gardens Arena.

What if it rains?

The Summer in the Park Festival will continue in rain or shine. We encourage you to bring rain gear.

Where can I purchase tickets?

*** IN-PERSON ***

Battalion Headquarters is located on the second floor of North Bay Memorial Gardens

100 Chippewa St. W, North Bay, ON, P1B 6G2

Phone: 705-495-8603 ext. 2700

Fax: 705-475-1673

*** Online ***

You may order your tickets using a secure website, coming soon.

Will ATM services be available?

Yes. There will be an ATM on the festival grounds. Please refer to the map for its location.

There will also be an ATM inside Memorial Gardens Arena.

Will this be a safe event?

The Summer in the Park Festival is a family friendly event. However, we do employ North Bay Police Services to patrol the grounds and front gates at all times to ensure a safe time for everyone.

Accessibility - Is the festival site accessible?

Outdoor Areas:

We’ve done everything we can to make sure the venue is wheelchair-accessible. However, due to the ground’s natural terrain and size, it can be difficult to manoeuvre a wheelchair. The festival’s Accessibility Ambassadors & Festival Services Volunteers do offer push service. Accessibility Ambassadors & Festival Services volunteers will be roaming the site to offer assistance.

Concerts in Arena:

There is designated seating available for purchase for patrons using wheelchairs with a view of the Main Stage. You will need to call the Box Office contact the Battalion Box Office for the purchase of tickets:

Battalion Headquartersis located on the second floor of North Bay Memorial Gardens
100 Chippewa St. W, North Bay, ON, P1B 6G2
Phone: 705-495-8603 ext. 2700

Lawn chairs are permitted throughout the site and we encourage those who may have difficulty standing for long periods to bring them.

Will there be souvenirs for sale? Can I meet the Artists?

Yes, there will be a designated area inside Memorial Gardens Arena where you will be able to purchase merchandise from your favourite artists. In addition, your favourite artists may be available to sign merchandise.
Please note - some artists are unable to stay to sign autographs.

Will there be washroom facilities at the event?

Yes, there will be portable toilets on the grounds and washroom facilities inside Memorial Gardens.

Can I bring food or beverages into Memorial Gardens Arena?

Unfortunately no outside food or beverages are allowed inside Memorial Gardens.

Will there be somewhere I can fill up my water bottle outside of the gated/concert area?

Yes. The TD Friends of the Environment Quench Buggy will be on site during the entire festival. There is no charge and you may fill up as often as you want. Don’t forget to bring your reusable water bottles!

Can I bring beverages into the concerts at Memorial Gardens Arena?

Unfortunately, for safety reasons no outside beverages are allowed inside the arena. Please note there are water fountains inside the arena.

Will there be a baby change area at the event?

Yes. It will be located next to the information tent.

I want to be a volunteer, what is involved?

Please see our volunteer section of the website for more information.

I want to be a vendor at the festival?

Please see our vendor section of the website for more information.

I want to perform at the festival?

Please see the artist submission section of the website for more information.

Do I need to pay for the inflatable land?

No. Tickets are only required for the concerts inside Memorial Gardens. All activities such as the inflatable land, community groups and children’s activities are free to the public.

Does my child require a ticket to get into the concert portion of the event?

Yes everyone is required to purchase a ticket to gain access to the concerts.

Can I bring my bicycle and what can I do with it when I’m there?

The Summer in the Park Festival is continuing to make an effort to reduce its carbon footprint and in doing so we encourage people to ride their bicycles to the festival grounds. For safety reasons when you arrive at the festival grounds we ask that you dismount from your bicycle and bring it to the “Free Secure Bike Zone”. It’s similar to valet parking for your bike! Your bike will be safe and sound while you enjoy your time at the festival.

Are skateboards and/or rollerblades allowed on festival grounds?

No. Due to safety reasons we do not allow skateboards or rollerblades on the festival grounds. If you are on a skateboard you will be asked to dismount and walk with it and if you are on rollerblades we will ask that they be removed.

Is there a licensed area?

Yes. Memorial Gardens Arena is licensed. It is located within the gated/concert area and requires a concert ticket to gain entry. Please note you must be the age of majority to enter this area. The hours of operation for will coincide with the opening hours of the doors.

What is there to do while in North Bay?

There is so much to see and do while you are visiting North Bay. You may want to take a cruise on the Chief Commanda, enjoy a leisurely walk along the City’s beautiful boardwalk at the waterfront, swim at one of many beaches in the City, take in the amazing sunsets, explore the Kate Pace Way Trails and Discovery North Bay Museum. North Bay also has a wide variety of culturally diverse restaurants to enjoy a meal or, quite simply just relax and enjoy your visit.
Please visit North Bay Things to See and Do for more information.